What is Tudia TD-TPU’s warranty policy?
We offer a 90-Day Limited Warranty against manufacture defects.
This policy is only valid for naturally defected item as that counts as a production error.
Defection caused by any other accident, including failure of installation, carelessness by the user, discoloration or defection caused by owner's usage, cannot be applied for this warranty. For the product that comes as a package, we only replace the defected item from the package, and this replacement will be good for one time. Hold onto the original product for any future warranty requests regarding the order.
For screen protectors/glass products no refund or exchange will be offered after installation took place, this policy applies purely due to the nature of the product. If you have installed and believe that item is faulty we will need to see close photo of the screen/glass on the device. If you are contacting us without providing above info/picture because you have removed screen protector/glass from your device, no refund or exchange will be offered. All problems need to be reported immediately or within 14 days from purchase date.
*** ALL SALE AND PROMOTIONAL ITEMS will be eligible for Exchange only, No Refund applicable.
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